The key purpose of quality management software is to ensure that the end-user is satisfied with the product. This is achieved through the improvement of management processes, such that the products manufactured follow regulations. Enhancement of software quality-focused upon the management of product quality helps achieve those above. QMS allows manufacturers to induce quality throughout the supply chain. This will include:
- Servicing, at a later point in time for the products
Manufacturing cycles of products are challenging to manage, and QMS introduces simplicity into the processes. Beyond the manufacturing industry, QMS makes requisite solutions available for healthcare, software, fintech, sales & marketing industries, etc. QMS delivers rich outcomes for SMBs and enterprise based organizations alike.
What are the Features that a good QMS should have?
- Audit management
QMS enables an organization to maintain a record of all prior audits and audit documents (document control software). The module will maintain records for all internal and third-party audits. Tracking results of prior audits and creating a checklist for new audits is hence simplified.
- Change control
Using a QMS, identification, and organization of tasks that call for a change is easier. A change then becomes easier to implement in terms of processes or physical resources used.
- Complaint management
A timely response to customer complaints enhances brand image. Reworking problem areas mitigate the recurrence of complaints. QMS helps a business to record, investigate, and rework customer issues.
- Risk management
By using a QMS, the evaluation of risk is simplified. Similarly, risk assessment documents can be standardized, and evaluation of risk arising from a recurring issue can be done from a single location.
- Supplier relationship management
By tracking supplier issues, monitoring, and selecting supply chain partners is simplified. Supplier scorecards and supplier qualification workflows are also included in supplier management software, a part of QMS.
- Statistical process management
This will help with the collection, analysis, and presentation of data from manufacturing machines. Statistical variations in output can be determined quickly.
- Training management
QMS makes provisions available for maintaining employee training throughout the organization. Tracking training initiatives makes processes efficient, making batches are simplified, and it is easier to figure out the employees who need to attend training.
- Corrective and preventive actions (CAPA)
Automated routing of preventive or corrective actions helps manage and track CAPAs. CAPAs are routed to relevant teams for approval and implementations.
- Non-conformance management
This module of QMS helps with capturing, resolving, and tracking deviations and defects in the supply chain and production.
- Management for out of specification products
Using a QMS ensures that investigations for out of specification lab results are effective and consistent.
- Analytics and reporting
User-defined custom reports can be created, exported, and shared easily using the feature. This simplifies figuring out gaps in processes, risk analysis, and business-critical decision making.
- Design Reviews
Electronic conduction of design reviews is simplified, and all concerned parties get access to correct and consistent data.
- Email notifications
Email management features of QMS give instant notifications to concerned parties over changes in production or supply cycle, tasks, and approvals. An employee instantly comes to know when he needs to attend training or when the missed training is being re-conducted.
- Role-based security
With the strong role-based security features of QMS in place, requisite personnel has access to the requisite data at the right times.
- User dashboard
A QMS makes configurable dashboards available. Employees can personalize the dashboards and forward them to staff members who can use them.
HQMS: the best QMS for your organizational requirements
If you are looking for a QMS solution that comes with all the features mentioned above, our suggestion is “Quality Management Software Systems“. As a highly rated and popular QMS, it is feature-rich, reliable, and delivers optimal process improvement and success for your organization.